IFS.ai Copilot for Product Areas
IFS.ai Copilot can access IFS-published documentation to address general inquiries about IFS Cloud. In addition to these general capabilities, several product-specific AI assistants are available across various IFS Cloud pages. These assistants are specially set up to provide additional
support in
predefined processes,
with answers that are grounded in your own IFS Cloud data and historical transactions.
Please Note : Users will only receive insights from IFS Cloud data to which they have authorized access.
The following list shows a list of IFS cloud pages supported by the AI assistant in each product area, along with Main Navigator Path to the relevant page.
IFS.ai Copilot for Service Managers
- Service Management > Request Management > Request Handling >Requests
- Service Management > Request Management > Request Handling > Request Details
IFS.ai Copilot for Sales Representatives
- Relationship Management > Customer Relationship Management > Business Opportunity > Business Opportunity
- Relationship Management > Customer Relationship Management >
Business Activity > Business Activity
- Relationship Management > Customer Relationship Management > Account
> Account - CRM
- Relationship Management > Customer Relationship Management > Account > Accounts
- CRM
IFS.ai Copilot for Dispatchers
- Service Management > Request Management > Scheduling and Allocation
> Dispatch Console
IFS.ai Copilot for Time Management
- Human Capital Management > Manager Services > Time and Attendance > Time Registration
- Human Capital Management > Manager Services > Time and Attendance > Time Authorization
> Time Authorization
- Human Capital Management > Manager Services > Time and Attendance > Absence Calendar
- Human Capital Management > Manager Services > Time and Attendance > Absences > Absence Registrations
- Human Capital Management > Manager Services > Time and Attendance > Time Card
- Human Capital Management > Manager Services > Time and Attendance > Time Registration - Grid View
- Human Capital Management > Manager Services > Time and Attendance > Time Card - Details
- Human Capital Management > Manager Services > Time and Attendance > Intervals
- Human Capital Management > Manager Services > Time and Attendance > Clockings
IFS.ai Copilot for Time Management - Self Services
- Human Capital Management > My Self-Service > My Time and Attendance > My Time Registration
- Human Capital Management > My Self-Service > My Time and Attendance > My Absence Calendar
- Human Capital Management > My Self-Service > My Time and Attendance > My Absence Calendar - Year View
- Human Capital Management > My Self-Service > My Time and Attendance > My Absences > My Absence Requests
- Human Capital Management > My Self-Service > My Time and Attendance > Quick Absence
- Human Capital Management > My Self-Service > My Time and Attendance > My Time Card
- Human Capital Management > My Self-Service > My Time and Attendance > My Time Registration - Grid View
- Human Capital Management > My Self-Service > My Time and Attendance > My Time Card - Details
- Human Capital Management > My Self-Service > My Time and Attendance > My Intervals
- Human Capital Management > My Self-Service > My Time and Attendance > My Clockings
IFS.ai Copilot for Employee Administration - HCM Services
- Human Capital Management > HCM Services > Employee Management > Employee File
- Human Capital Management > HCM Services > Employee Management > Employees
IFS.ai Copilot for Supplier Quotation Evaluation
- Procurement > Quotation > Order > Order Quotation Approval
- Procurement > Quotation > Order > Order Quotation Approvals
IFS.ai Copilot for Supplier Performance Evaluation
- Relationship Management > Supplier Relationship Management > Supplier Performance Evaluation and Rating
> Supplier Performance Evaluation Lines
IFS.ai Copilot for Request for Quotation Supplier Selection
- Procurement > Quotation > Order > Request for Order Quotation
IFS.ai Copilot for Purchase Requisition
- Procurement > Requisition > Purchase Requisition
IFS.ai Copilot for Customer Order
- Sales > Order > Customer Order
- Sales > Order > Customer Orders
IFS.ai Copilot for Sales Quotation
- Sales > Quotation > Sales Quotation
- Sales > Quotation > Sales Quotations
IFS.ai Copilot for Purchase Order
- Procurement > Order > Purchase Order
- Procurement > Order > Purchase Orders
IFS.ai Copilot for Shipment Order
- Shipment Management > Shipment Order > Shipment Order
- Shipment Management > Shipment Order > Shipment Orders
IFS.ai Copilot for FMECA
- Maintenance > Failure Modes Effects and Criticality Analysis > Prepare FMECA
- Maintenance > Failure Modes Effects and Criticality Analysis > Perform FMECA
IFS.ai Copilot for Work Order Execution
- Maintenance > Equipment > Functional Object > Functional Object
- Maintenance > Equipment > Serial Object > Serial Object
- Maintenance > Work Management > Preperation and Planning > Prepare Work Order
- Maintenance > Work Management > Preperation and Planning > Work Task
- Maintenance > Work Management > Preperation and Planning > Work Tasks
- Maintenance > Work Management > Execution > Execute Work Task
- Service > Work Management > Execution > Execute Work Task
- Maintenance > Work Management > Execution > Work Task Demands
- Maintenance > Work Management > Initation > Fault Report
- Maintenance > Preventive Maintenance > Pm Action > Pm Action
- Technician Portal > Maintenance Engineer > Unassigned Tasks
- Technician Portal > Maintenance Engineer > My Assignments - Assigned
- Technician Portal > Maintenance Engineer > My Assignments - Ongoing
- Technician Portal > Maintenance Engineer > My Assignments - Ongoing > Work Details
When a user asks a question from one of the pages, the following is shared with the Machine Learning Service:
Conversation history
Page context (record or records selected by the user)
- For pages with lists:
Up to five selected records per list are shared as context.
- For pages with multiple list tabs:
Up to five selected records from each list are shared, regardless of the active tab.
- The Machine Learning Service considers this context when answering the user's question.
- Additional information may also come from function calls, providing data from the IFS Cloud database that isn't visible on the page.