Download Objects On-Demand

Explanation

Using this activity, a service technician can download a required object that is not in the device. In this case, as the first step, a technician can search for the required object online using the Online Search. The user can view details of the object before downloading, if necessary. Once the selected object is downloaded, it is available in the Downloaded Objects and All Objects in the mobile client. Objects can also be downloaded via the following functions in the mobile client.

Add Work/New Service Request

Additional Work

Add/Change Object in Work Details

Create New Task Step

Add Request Scope

Create Addtional Work

New Service/Request Quotation

In all the above workflows, when selecting the required object from the LOV, it only shows the locally available objects in the device by default. If the required object is not available in the device, the user can go to the Online LOV where it shows all the objects in the user-allowed sites and find the necessary object. Downloading the object will take place once the object is selected from the Online Object LOV.

When downloaded, some object information is immediately synchronized to the mobile device, whereas the rest of the information is pushed to the device in the OnDemand Push, Eg: Technical Data, Object Spares, etc.

Entities download in the client are EquipmentObject, LocationPartyAddress and EquipmentObjectParty

Entities download in OnDemand Push are EquipmentObjectParam, EquipmentObjectTestPnt, EeuipmentObjectSapre, EquipmentObjectMeas, ObjectMapPosition, TechnicalObjectReference, TechnicalobjectTypeDesig, TechnicalSpecTypeDesig, and TechnicalSpecification

Prerequisites

• Device has to be online, and the user should be logged on
• Delivery method for entity EquipmentObject should be set as Batch

System Effects

• Reference entities for EquipmentObject are also synced to the mobile device with the Object Download