Define Appointment Template Item

Explanation

Defines the slots that should be used for an Appointment Template.

The Scheduling Window

A common business scenario is for appointments to be booked at any time in the next three months, say, but also there is a requirement for the schedule for the next 2 days (containing accepted appointments, and maybe other types of work as well) to be fully optimised. The DSE and the ABE need to be thinking about the same time period, and in the example above this period is 3 months. However, the DSE does not need to be optimising the whole 3 months of activities - to do so would slow it down considerably. It merely needs to optimise the next 2 days, and be aware of the accepted appointments for the next three months. The way to specify this is to specify in the Input_Reference record a "duration" of 2 days (for full optimisation by the DSE) and an "appointment_window_duration" of 89 days, representing the remaining period in which appointment booking will occur. Note that this gives a total period of 91 days, which is approximately three months. The ABE may offer appointments during any of the period, i.e. in the example above, appointments can be offered on any of the 91 days. This may result in adding more constraints than you would typically need.

Prerequisites

None.

System Effects

As a result of this activity, the Appointment Templates Items are defined.