Create New Task
Explanation
This activity is used to create a new task under a warranty-covered scope. When a requirement arises for additional work related to an ongoing warranty-covered task, a new task is generated to ensure proper tracking and execution under the applicable warranty terms
Prerequisites
- A requirement must exist for any new task within a warranty-covered
request scope.
System Effects
- If no additional warranty assessment is required, the new task is
created under warranty without further evaluation.
- If further warranty evaluation is necessary, the technician is
required to select a Warranty Assessment ID, which determines whether
the warranty remains valid or is voided for the request scope.