Using Contact Widget

Contact Widgets are located in IFS Cloud record pages. These widgets give you a detailed overview of all the contact methods connected to a specific user in the IFS Cloud system.

Properties of a Contact Widget

Contact widget can be accessed by clicking the user image in a record as shown below:

Contact Widget
Label Name Description
A Remote Assistance Learn more about this feature from Remote Assistance section.
B Microsoft Teams Learn more about this feature from MS Teams section.
C Phone This section displays the contact number of the user you have selected.
D E-mail In this section, you will see the chosen user's email address. By clicking on the email address, you will be taken to the Outlook email client where you can compose your email.