About Prepare Scheduling Data
In this process the user can define the availability, priority, region
and other necessary information for the request work task so that the PSO or
dispatcher will have the necessary information to schedule the request work
task and assign/allocate resources withing the promised preferences,
timelines and other commitments. Below information can be maintained under
scheduling data in summary for a request work task:
- Region – The region of the request work task so that resource
allocation is optimized by region.
- Availability – When the customer/location/object will be accessible
to attend to the request work task.
- Preference – Preferred resources to be allocated/assigned to the
request work task.
- Scheduling Constraints – Different time, duration, visitation
related constraints applied on the request work task.
- Displacement Priority – The priority given to the request work task
in scheduling if there are multiple work tasks in the request.
- Scheduling dataset – Categorization of resources and request work tasks into
different pools so that the assignments can be done within the pool.