Use this activity to enter content for a Knowledge Article. You can write the content in markdown format to control the layout. After entering content, you can improve its quality by getting suggestions to correct spelling errors, ensure grammatical accuracy, and enhance content structure. To do this, click on the Improve Article Content button to open a dialog with suggested changes. If you click OK, the content will be updated. If you click Cancel, no changes will be made. This function is only available when the article is in Draft status.
As a result of this activity, the Knowledge Article content will be updated.