On this page you will find the specifications regarding the Model: CRM and Dimension Table: CRM PROCESS ACTION.
This model dimension represents actions defined in CRM processes and is based on the IFS Cloud fact FACT_BUSINESS_ACTIVITY. All models that refers to this dimension will have the attributes and hierarchies as described below.
| Attribute | Description (where applicable) |
| Rm Proc Con Action | The action of the CRM process assigned to the opportunity or the lead. |
| Rm Proc Con Action Approved | The approval status of the action of the CRM process assigned to the opportunity or the lead. |
| Rm Proc Con Action Approved Description | The approval status of the action of the CRM process assigned to the opportunity or the lead. |
| Rm Proc Con Action Code | The ID of the action of the CRM process assigned to the opportunity or the lead. |
| Rm Proc Con Action Description | The action of the CRM process assigned to the opportunity or the lead. |
| Model Name |
| CRM |
The data source for this object is defined using IFS Developer Tool. The data source contains a number of transformations where the model reads data from the last step, i.e. the Data source view name (DW Source View Name).
| Model Table | DW Source view (SQL Server) | BI Access View | Referenced Information Source | Recommended Access Type |
| CRM PROCESS ACTION | DIM_RM_PROC_CON_ACTION_TM | DIM_RM_PROC_CON_ACTION_BI | DIM_RM_PROC_CON_ACTION | On Line |