Choose a Process Type to guide the repair workflow and manage the execution steps for specific processes, such as finalizing the repair. The options available are:
Once you select the Process Type, the Part Ownership will be defaulted to the relevant value (i.e. Company). Note: Part Ownership is typically assigned to the Company, except for Repair and Return processes, which are assigned to the Customer.
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As a result of this activity, a Process Type is added to the Return Reason.