Use this activity to clearly define the return reasons for processing returned parts. Each return reason should include a short code and a description to easily identify its purpose. The validity status will help determine if the return reason is currently active.
Defining return reasons is important for understanding why an item was returned and for establishing a basic repair process for each reason. Most companies have a set of common return reasons, which typically involve similar repair steps. Additionally, setting up return reasons allows for the application of fixed charges to the cost of each repair, ensuring clear pricing for your services.
N/A
As a result of this activity, a Return Reason is added.