Select New Note to enter a new RMA note. The New Service Note dialog will appear, allowing you to add a new service note. RMA notes can be added to communicate the current status of the repair. This information is crucial for updating customers on the progress of repairs. You can also view notes related to the item being repaired, including notes about the Service Object.
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As a result of this activity, Repair RMA Notes are added to the Repair RMA.