This activity allows technicians to review and accept their assigned repair tasks using the My Repair Assignments page. Technicians can locate their assigned units, select them, and take action using the available commands. By clicking the Accept button, the assignment is officially assigned to the technician. Alternatively, selecting the Start Work button will both accept the assignment and update the repair status to In Repair, allowing the technician to begin work immediately.
As a result of this activity, the Repair RMA is now assigned to a technician and work can be started.