This activity is used to define a case task template. You can use a task template to group a set of activities. When connecting task activities to Task Template, if the Handover Business Object is ‘Request’, Service is mandatory. The task activities defined in the template are added as case tasks to the case when a particular template is selected. A case task template can be connected to a case category so that when a category is selected for a particular case, the task activities attached to that template are automatically attached to the case.
Task activities must have been defined on the Case Task Basic Data/Task Activity.