Decline a configuration change request can be done when one affected order status is Declined. Declining a configuration change request means that the user has investigated if the requested production changes mentioned in the affected order details can be done and the result is at least one of the affected orders cannot be done.
When a configuration change request is set to Declined, it means the changes to the sales order configuration must be manually reverted to the original configuration. Alternatively, they can be changed to a different configuration, which will trigger the creation of a new configuration change request if the new configuration affects an ongoing supply. In this case, the previous configuration change request is set to Cancelled status.
At least one configuration change request affected order must have the status Declined.
As a result of this activity, the system changes the status of the configuration change request to Declined.