When a Contractor Order is sent to a contractor, they have the option to reject the order if they do not agree with the terms, costs, or scope of work. Upon rejection, the system requires a reason and comment to document the contractor’s decision.
Service providers can also reject a Contractor Order, either on behalf of the Service Contractor or when the Service Contractor has made some changes to the Contractor Order that are not agreed upon.
Once rejected, the order status updates automatically, and the system logs the action for tracking purposes.