Use this activity to track and monitor all status changes that occur during the lifecycle of a Contractor Order. This tracking ensures that:
Contractor Order Statuses and Transitions
Status | Explanation | Available Next Status |
New | Indicates that the Contractor Order has just been created, either manually or automatically through a Selection Rule. | Canceled, Sent to Contractor, Order Accepted |
Sent to Contractor | The Contractor Order has been shared with the contractor for review, including all payment lines. | Order Accepted, Order Rejected (with reason and comment), Cancelled |
Order Accepted | The contractor has reviewed and accepted the Contractor Order and its terms. | Work Started (automatically triggered when any related task starts), Cancelled |
Order Rejected | The contractor has reviewed the order and rejected it, typically including a reason and comment. | - |
Work Started | Automatically set when any task linked to the Contractor Order is marked as Started. | Work Done |
Work Done | Automatically set when the last remaining task connected to the Contractor Order is marked as Completed. | Order Reported |
Order Reported | Set manually by the contractor using a button once all work is complete. This marks the beginning of the invoicing process. | Work Authorized |
Work Authorized | Set manually by the Service Provider after reviewing the Contractor Order and associated payment lines. Use the Authorize Payments button. | Closed |
Closed | Automatically set when Purchase Order (PO) lines have been created for all payment lines on the Contractor Order. | - |
Cancelled | Set manually by the Service Provider to cancel the Contractor Order, typically if the work is reassigned to a different contractor. | - |
Each time a Contractor Order status is changed, a new event entry is added to the Events tab.