Change Contractor Order Status

Explanation

Use this activity to track and monitor all status changes that occur during the lifecycle of a Contractor Order. This tracking ensures that:

Contractor Order Statuses and Transitions

Status Explanation Available Next Status
New Indicates that the Contractor Order has just been created, either manually or automatically through a Selection Rule. Canceled, Sent to Contractor, Order Accepted
Sent to Contractor The Contractor Order has been shared with the contractor for review, including all payment lines. Order Accepted, Order Rejected (with reason and comment), Cancelled
Order Accepted The contractor has reviewed and accepted the Contractor Order and its terms. Work Started (automatically triggered when any related task starts), Cancelled
Order Rejected The contractor has reviewed the order and rejected it, typically including a reason and comment. -
Work Started Automatically set when any task linked to the Contractor Order is marked as Started. Work Done
Work Done Automatically set when the last remaining task connected to the Contractor Order is marked as Completed. Order Reported
Order Reported Set manually by the contractor using a button once all work is complete. This marks the beginning of the invoicing process. Work Authorized
Work Authorized Set manually by the Service Provider after reviewing the Contractor Order and associated payment lines. Use the Authorize Payments button. Closed
Closed Automatically set when Purchase Order (PO) lines have been created for all payment lines on the Contractor Order. -
Cancelled Set manually by the Service Provider to cancel the Contractor Order, typically if the work is reassigned to a different contractor. -

Prerequisites

System Effects

Each time a Contractor Order status is changed, a new event entry is added to the Events tab.